If you're a hotel person trying to respond to an RFP, but the boxes are grayed out or you're not able to find where the response page is, continue reading!
In order to view the Response Page, you will need to assign the lead first. Make sure you're on your RFP Dashboard (you can confirm by clicking "My Zentila" at the top of the page and selecting "RFP Dashboard.") Once you're on that page, there will be a button in the RFP box to the right that says "Assign to Manager." Click that and assign it to an existing or add a new manager. Once you do that the button will change to "Finish Response." Click that and you will see the response page!